. >> reporter: some of those aboard asiana flight 214 recall a stunned silence when the plane came to rest at the side of runway 28 left. >> we had, mind you, no warning, right? everybody is ready to land. with no warning during the whole crash and even after the crash, nothing from the pilot or the crew over the radio, right? >> reporter: so nobody came on with any announcement. >> nothing. we were left to ourselves to basically figure it out. >> reporter: ben was sitting next on an emergency window exit. thought his ribs might be broken but he acted quickly opening the door. >> i just started saying, "we're going to be okay. we need to get out of here quick. leave everything behind. help each other. get out. get out. get out." >> reporter: some crew members are also creditd with quick action. this flight attendant was photographed carrying a passenger out on her back. >> one flight attendant was doing an extremely good job. she came by me and said you have to exit through straight ahead. i exited through a completely different door than i was sitting next to. >> reporter: did you kn